Benefits

Orange MGMAir luggage tags well be sent via mail before your scheduled flight. If you do not receive MGMAir luggage tags, make sure your bag is clearly labeled with your name and phone number. Unlabeled bags may result in delayed luggage delivery.

Please arrive 2 hours prior to the flight departure time for check-in. The check-in counter closes 45 minutes before departure.

TSA PreCheck availability varies by airport

PLEASE NOTE: medicine, cash, car keys or jewelry should NEVER be packed in checked luggage for transport.

1 carry-on bag and 1 personal item are allowed.

Please visit Sun Country’s website

• https://www.suncountry.com/bags-optional-services

See list of TSA restricted items

• https://www.tsa.gov/travel/security-screening/whatcanibring/all

Delayed bags

• During the stay – Reach out to Guest Services by dialing ‘0’ on your room phone.
• Returned home – Fill out the delay bagged form
  • https://suncountry.com/contact-us/delayed-baggage

Damaged items

• During the stay - Contact Guest Services by dialing ‘0’ on your room phone.
• Returned home – Contact Customer Care department
  • Beau Rivage: 888.640.8973
  • Borgata: 866.755.7117

Notification of cancellation should be called in to the reservation department.

• If your destination is BEAU RIVAGE, please call (888) 640-8973.
• If your destination is BORGATA, please call (866) 755-7117.

Convenience Fees are non-refundable if cancelled at any time. Reservations changed or cancelled within 14 days of arrival, or any person who does not cancel prior to the flight departure and does not board the flight, will incur a $250 per person fee. If the package amount is greater than $250 per person, an amount of $250 per person will be forfeited, and a refund will be issued for the balance of the payment. If your credit card does not have sufficient funds, your MGM Rewards Points will be charged the appropriate fee.

Please visit Sun Country’s website

• https://www.suncountry.com/help-center/special-services#label-subtopic-service-animals

Fill out the Department of Transportation Service Animal Form

• https://traveller-app.opendoorsnfp.org/home

Please let the booking agent know at the time of booking.

The airline will make accommodations to load & offload your personal scooter/wheelchair/walker, etc.

Please let the booking agent know at the time of booking.

Please call customer care department of the resort you are visiting to make a reservation for a scooter or wheelchair prior to your stay. 

We do not allow pets on our flights.